Human-Centered Learning: Leveraging Best Practices from Software Design
Sean Osborne
SVP of Product and Growth Strategy
Alan Underwood
Lead User Experience Designer
Thanks for joining Meridian Knowledge Solutions and Training Industry in this informative Leader Talks series webinar about "Enhancing the Learner Experience”. Learn more about the concepts discussed in our series "Human-Centered Learning: Leveraging Best Practices from Software Design. Some of the topics discussed were:
- Design Thinking:
- Key best practices from software design to engage learners.
- Training at Scale:
- Why usability at scale has the same problems as training at scale.
- Leveraging Reporting Insights
- How to utilize reporting for continuous improvement.
Starting your search on a new Learning Management System? Fill out the form to get access to our LMS research toolkit and webinar powerpoint.
Solve Problems Using Design Thinking
Design thinking is a philosophy and a set of tools to help you solve problems creatively. Design thinking focuses on the human-centered side of creative problem-solving. It looks at all of the creative problem solving through the lens of human-centered design. It’s a human-centered approach to address who are you designing for and identify what their needs are to help you to solve problems.
Here are some resources to help you put "Design Thinking" into practice at your organization:
- Collaboration visualization tools such as Miro: www.miro.com
- Tools for annotating, editing & design such as Sketch: https://sketch.io/
- Podcasts & videocasts for instructional designers such as: Instructional Designers in Offices Drinking Coffee (#IDIODC)
- Heuristic evaluation, which is a usability inspection method. Download the heuristic evaluation template below
How to Train for Scale
When developing training programs, you need to be able to create learning programs that are accessible and scaleable. Your training has to be able to reach and support your diverse learner populations while at the same time engaging those individuals to meet them where they are. Some of the tools you can use in the LMS to address those various learning styles include:
- Software Simulation available in our native content authoring tool: DominKnow
- Hybrid learning
- Blended Learning
- Video conferencing
To reach a variety of audiences, download our accessibility checklists to ensure you meet the needs of all your learners.
Leveraging Reporting Insights
Reporting can provide you with insights into your learners and their activities. Surveys and evaluations can help you measure training effectiveness, learner retention, and more. Features in our LMS that allow you to continually measure your learning programs include:
- Surveys
- Evaluations
- Instructor evaluations
- Course evaluations
- Learner evaluations
- Out of the box reporting & Dashboards for easy self-service
- xAPI statements in our native LRS (Learning Record Store)
Meridian LMS can integrate with tools such as your CRM. Download the brochure to learn more about Meridian Salesforce integration.
Preparation. Performance. Progress.
Meridian's award-winning learning management system is a learning suite designed for commercial and government organizations with complex training needs for their internal and external users. Watch the short video to learn why clients like the Georgia Department of Community Health chose Meridian LMS to help them prepare their workforce, manage performance and help progress their organization into an engaged learning culture.
"Given our many integration needs, Meridian made it possible to customize the solution to meet our complex needs. We serve both individuals and institutions, so the needs are varied."
Jill B.
Continuing Education Platform Manager
"When looking for an enterprise LMS solution, we knew we needed to integrate five of our systems with the LMS and wanted unique customizations so the LMS would meet our needs. Meridian provided that ability to make it our own."
Marguerite C.
Director, Continuing Education
"Great product!...The account team and project managers are such a pleasure to work with."