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When designing our latest release, Meridian Global LMS® version 17.2, we met with 40 individuals representing nearly 30 companies to ensure that we are delivering software that meets the needs of our customers.
The 17.2 release of the Meridian LMS™ delivers exciting new features like our OpenSesame eLearning Marketplace integration and Gamification, as well as deep improvements to existing capabilities. The result is a product that engages learners, increases administrator and educator efficiency and streamlines the way you find and manage content.
“To build great software, user feedback must be an integral part of your process. As an organization, we are deeply committed to including our customers throughout the product development lifecycle so that we continue to build software that delivers real value,”
Geoff Perry, Vice President of Product
Meridian Knowledge Solutions
The methodology for how to design this release was primarily driven by the feedback of customers through their participation in the Meridian Tiger Team, one of the several initiatives to get our customers more involved in our software development life cycle.
The Meridian Tiger Team engages participants during the actual design and development of a potential new feature. For Meridian Global version 17.2, participants helped prioritize use cases and reviewed early prototypes by working directly with the Product Team for nearly six months while the features were being built.
Sometimes the feedback confirms our assumptions, other times it reveals that we are off track, but it always plays an invaluable role in helping us deliver a better learning experience. For example, participants played a significant role in shaping the Navigation Enhancements delivered in Meridian Global version 17.2, resulting in an improved experience that allows easier, more direct way to access necessary information.
On behalf of the Meridian Product Team, I would like to thank all of the customers that impacted Meridian Global version 17.2 – your continued partnership helps us build better software.