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The Benefits of Extended Enterprise Training

By Meridian Knowledge Solutions

Extensive enterprise training extends training to those outside the organization, making processes more efficient rather than being a burden. A robust learning management system (LMS) allows a diverse population of learners to access relevant training under one interface.

Below are several ways to leverage extended enterprise training to experience the benefits within your organization:

1. Accessibility for Remote Learners
The LMS should be able to create customizable learning environments through multi-domains. Multi-domains allow personalized course material recommendations for users in different organizations, departments, or roles. Additionally, it is crucial to have an LMS that can offer training to remote learners. Deploying hybrid and remote learning options allows organizations to reach larger audiences and have greater impact beyond internal employees. Personalized content and flexible modalities will keep all learners engaged, improve productivity, and achieve business goals.

2. Reduce Costs Through Eliminating Outsourcing
Not all LMSs’ are created equally and can offer various functionalities. This is why most organizations have multiple LMS or may outsource their training programs. Seeking training programs from external sources can result in many challenges for the organization, such as the absence of relevant training, cultural differences, or lack of employee buy-in. An LMS that offers multi-domain capabilities allows for personalized and relevant training programs for various internal and external departments.

3. Customer Engagement & Increased Revenue
Learners are informed about your product or service by training additional populations outside of your immediate organization. When customers and partners are more knowledgeable about your service, you increase the credibility of your brand and these customers can advocate for your company more naturally. When common goals are established, customers become more engaged, and your organization has a larger chance of increasing revenue.

It is crucial for organizations to consider the value of extending training to those who are outside of the organization. In doing so, this can reach a larger audience of learners through one user-friendly interface, can ultimately reduce costs that may be associated with outsourcing, and can increase customer engagement and source of revenue.

Posted in Extended Enterprise
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