Customer Success is a Team Sport

September 6, 2016

Like many sports fans, I became wrapped up in the recent Olympics. I can’t explain why, but when the Olympics roll around, I find myself on the edge of my seat watching sports more than usual.  Typically, I pass over any ordinary game, opting to watch an old episode of Seinfeld.  During the Olympics, I was…

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How Training Creates Raving Fans and Loyal Customers

March 10, 2016

Is your learning management system (LMS) living up to its full potential? If you’re only using your LMS to train internal folks, it may not be!   The benefits of leveraging an LMS to deliver learning and development (L&D) training courses across organizations are far and wide. Strong L&D programs can reduce onboarding times, boost…

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