Posts Tagged ‘Customer Experience’
Customer Success is a Team Sport
Like many sports fans, I became wrapped up in the recent Olympics. I can’t explain why, but when the Olympics roll around, I find myself on the edge of my seat watching sports more than usual. Typically, I pass over any ordinary game, opting to watch an old episode of Seinfeld. During the Olympics, I…
Read MoreHow Training Creates Raving Fans and Loyal Customers
Is your learning management system (LMS) fulfilling its full potential? If you’re only using your LMS to train internal folks, it may not be! The benefits of leveraging an LMS to deliver learning and development (L&D) training courses across organizations are numerous. Strong L&D programs can reduce onboarding times, boost employee engagement and productivity rates,…
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