Its existing LMS had limited capabilities for managing and selling training to external audiences
Case Study
How Johnson Controls Streamlined External Training and Increased Revenue
See how Johnson Controls used Meridian LMS to streamline external training, simplify course registration and scheduling, and grow revenue from customer, dealer, and distributor programs.
Challenges Addressed
Phone-based registration created manual work for instructor-led classes
Different audiences needed relevant course offerings, language options, and payment capabilities
How Meridian LMS Delivered
Streamlined Training Management
Automated registration, scheduling, and tracking for 240+ instructor-led classes across the U.S. and Canada.
Enhanced eCommerce Functionality
Securely manage payments and offer region-specific training.
Domain Segmentation
Separate learning environments for diverse audiences without administrative complexity.
Tailored Marketing
Market courses to specific user profiles, boosting enrollment and ROI.
Being able to work so closely with the Meridian product and customer support team to meet our future needs has been fantastic.
Deborah Grahn, Senior Learning Technologist for Johnson Controls
The Outcome
Results
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Improved Performance
Transformed training delivery for external audiences with seamless automation.
Cost Savings
Administrators gained a central view of learning while distinct groups saw relevant training offerings.
Operational Impact
Johnson Controls expanded its approach to support additional business groups and training needs.
About
Johnson Controls is a global leader in thermal management and building systems. Its products and services span HVAC, building automation, fire protection, and security, helping organizations operate complex facilities worldwide. This case study focuses on training for the customers, dealers, and distributors served by its Building Efficiency business.
The Platform
A fully configurable and customizable learning platform for maximum flexibility
Meridian LMS is built to support organizations' diverse learning and development needs, offering flexibility, scalability, and security in every deployment. Whether delivering compliance training, upskilling employees, or managing certifications, Meridian LMS equips organizations with the tools to design and deliver impactful learning experiences.
With advanced features like hybrid classroom learning, integrated content authoring, compliance tracking, and data-driven reporting, Meridian LMS helps organizations streamline learning processes and optimize training outcomes. The platform supports various deployment options, including on-premises, private cloud, and public cloud, making it adaptable to organizations of all sizes and industries.
Ready to Elevate Your Learning Program?
Book a demo today and experience the Meridian LMS difference.
